As we strive to provide our clients with the most efficient processes and technologies, we have partnered with our technology firm to implement a series of enhancements and upgrades to your web portal.
The employee account unlock feature is now live.
Currently, when a user tries to access their account with the wrong password too many times, the web portal will lock their access. The Client User can now go into the Employee Users screen and unlock any users they have authorized to access. To unlock a user, click the lock icon next to the username.
Please feel free to contact us with questions or feedback on the new system enhancements.